Personalizing the Gemba Walk

From the Japanese term gemba, referring to “the real place,” the Gemba (or Genba) Walk is a concept applied in several improvement and efficiency models to understand through observation what is really taking place in the place where the work is actually being done,...

The Disappearing Middle Class in Christian Higher Education

According to ABHE’s 2015 statistical report,[1] out of roughly 140 universities and colleges who have any official reported status with ABHE, there are only 5 non-denominational Bible colleges with attendance over 320[2] students (including undergraduate and graduate...

The VERITAS Formula for Organizational Leadership

The VERITAS formula for organizational leadership is really about leading people and helping them to become who they are designed to be. The formula is rooted in the principle that from God’s mouth comes knowledge and understanding (Prov 2:6). God’s word is true, and...

Seeking Excellence? Don’t Start With “Why, Start With “Who”

In seeking to identify the seeds of excellence, there is a popular device (the Golden Circle) that traces the beginnings of excellence back to the question Why? In this model, we could critique a more common alternative of beginning with the outcome (the What) and...

SWOT Analysis, the Bible, and Personal Growth

SWOT is an acronym for strengths, weaknesses, opportunities, and threats. The analytical tool has been in use for around fifty years, and while some attribute the origin of the SWOT analysis to Stanford Research Institute’s Albert Humphrey, because he doesn’t take...

Kaizen and the Biblical Model for Continuous Improvement

Kaizen means improvement, or literally, good change. Identified by author Masaaki Imai as “the key to Japanese competitive success,”[1] kaizen is the philosophy undergirding continuous improvement at every level of the organization, and involving all personnel. As a...